Política de reembolso

For returns/exchanges of online orders, please contact us first to receive the proper instructions. Send an email to info@mijabooks.com with your order number and reason for the return or exchange request.

Within 30 days of having received your online order, a full refund in the original form of payment or an exchange will be issued by MiJa Books, Inc. for returns of new and undamaged books, books or items damaged in transit to customer, and unopened and undamaged merchandise from MiJa Books with the below exceptions:

• All sale/clearance items are final, non-refundable and non-exchangeable. If you want to return or exchange a book that was on sale/clearance, please consider donating the book(s).
• Damaged books (not damaged in transit to customer) or opened merchandise cannot be returned or exchanged.
• Returns or exchanges will not be permitted (i) after 30 days or without receipt, (ii) for products not carried directly by MiJa Books.
• Exchanges can only be made for items of equal value. If the item you choose to exchange for is of greater value, you would be responsible for paying the difference.