Frequently Asked Questions

If you order in stock items directly through our online shop, your order will be shipped within 24 hours. For "backordered" items, please allow 1-2 days for processing and up to three weeks for shipping.

For returns/exchanges of online orders, please contact us first to receive the proper instructions. Send an email to info@mijabooks.com with your order number and reason for the return or exchange request.

Within 30 days of having received your online order, a full refund in the original form of payment or an exchange will be issued by MiJa Books, Inc. for returns of new and undamaged books, books or items damaged in transit to customer, and unopened and undamaged merchandise from MiJa Books with the below exceptions:

• All sale/clearance items are final, non-refundable and non-exchangeable. If you want to return or exchange a book that was on sale/clearance, please consider donating the book(s).
• Damaged books (not damaged during transit to customer) or opened merchandise cannot be returned or exchanged.
• Returns or exchanges will not be permitted (i) after 30 days or without receipt, (ii) for products not carried directly by MiJa Books.
• Exchanges can only be made for items of equal value. If the item you choose to exchange for is of greater value, you would be responsible for paying the difference.

Yes! Please contact us via email at info@mijabooks.com or via phone at (888) 801-6452 with a detailed request. We can provide a W-9 if needed.

We do not charge a fee for book fairs of 4 days or longer for schools that qualify.

We currently provide in-person books fairs to schools in Los Angeles County, Orange County, San Bernardino County, Riverside County and San Diego County in California.

Our online book fairs are available nationwide.

1. We do not have a sales requirement for our multi-day fairs (4 days+) at elementary schools that qualify based upon prior sales history or enrollment numbers, but we do have sales goals. *As of October 29, 2024*
2. For one-day events, elementary schools that don't qualify, middle schools, and high schools, we have a $5k sales minimum. Your school can place a purchase order, or you can try to make $5k in sales at your event and place a purchase order for the balance if the $5k is not met with event sales.

We require a minimum of 4-days. Most schools book 5-day fairs but they can run as long as you’d like. We do offer 1-day events with a $5k minimum.

4 or more weeks in advance so we can properly stock your book fair.

Currently our website serves as our catalog. We’re working on developing an online book fair catalog. This should be ready by Fall 2024.

1. Yes, we can arrange an online-only book fair. A special checkout code would be created for your school. All ordered books can be delivered to your school for distribution.
2. You can set the duration you’d like for your online book fair (e.g. two weeks, 30 days, etc)

1. MiJa Books requires a 20 book buy minimum per author. 
2. Most authors require a minimum honorarium. We have a few authors that offer free school visits. Please contact us to learn more about our author network. 

Our hotspot device is available on a first-come-first-served basis. If you absolutely will require a hotspot, let us know as soon as possible to reserve it for your fair.

Yes, you can set up, up to one week prior. Other schools have used this as a preview week for class visits. Students and teachers can create wish lists during the preview week.

Yes, we can pick up the Monday after. We might not always have same-day pick up available.

Yes, we have a wide array of sidelines at our fairs. We attempt to be more intentional than other companies about the sidelines we bring, with a focus on school supplies and stationery items. We also have an assortment of bookmarks, stickers, puzzles, coloring and activity books, notebooks, and more. 

1. Items in the $5-$10 range include: Little Golden Books, leveled early readers, favorite character softcover picture books, sticker books, coloring books, notebooks 
2. Board Books (for ages 0 to 5) tend to average $10. 
3. We have softcover picture books, chapter books, and graphic novels in the $7-$15 range 
4. Hardcover books are in the $15-$20 range.
5. We also have a “Bargain Books” section for books under $5. 
6. We have "register items” (aka sidelines) that are under $5 including: pens, pencils, mechanical pencils, bookmarks, water bottle stickers, mini journals/notebooks. 

With enough notice, we can supply one restock. Limited titles and sidelines are available for restock.

Yes, once we receive a signed contract you will receive a digital Book Fair Prep form. There is an option to include any special request titles, including special languages and cultures.

This depends on your previous sales numbers. We will bring enough inventory to match previous sales numbers. We’ve worked with schools that have only done $1K in weekly sales and some schools that have done $15K in weekly sales. The expectation for inventory in these cases is really wide, so we need to know your expectation during the planning process.

No, most of our stock is in English. We have a wide selection of Spanish and bilingual books. And we currently have titles in Mandarin, Cantonese, Tagalog, Hindi, Korean, Japanese, Portuguese, German, and Arabic. And can source other languages as requested. This is discussed during the planning process. We only bring non-SPN and ENG titles when requested so you have to be very clear about what other languages you want at your fair. Spanish and Mandarin are easily accessible.

We have a selection of “Bargain Books” with titles that are under $5. We also have a wide selection of books in the $5-$10 range.

As stated in our book fair contract, “any lost/damaged/stolen property of MiJa Books will be deducted from your fair incentive number (if incentive is chosen) OR billed to your school (if no incentive is chosen).

Yes! We carry many titles that are in the AR program. You can find book ISBNs on our book product pages which can be entered in your AR book lookup system. 

Yes, we can provide both insurance and our LAUSD vendor number.

We currently focus on multi-day school book fairs and only participate in select pop-up events. Please fill out an inquiry form to start the conversation and someone from our team will contact you to discuss further.

MiJa Books follows the law and collects sales tax as required by the State of California and your school's local government.

We do not individually mark every item up with sales tax as it is also mandatory that we are transparent in our pricing. However, we are now providing a sheet for kids so they can easily determine the sales tax for the items they may be purchasing.

We do not generally carry "mainstream popular" titles in our standard book fair inventory (E.g. Dog Man, Diary of a Wimpy Kid, etc).

We aim to promote an alternative book fair that amplifies BIPOC voices.

If you want mainstream popular titles, you have to specifically request these in our Book Fair Prep Form during the planning phase of your fair. We can order almost anything that you want as we have relationships with most mainstream publishers!